Privacy Policy

Last updated: October 2026

Your privacy matters to us. We collect only the information needed to process your orders and improve your experience, and we do not sell your personal information for money.

This Privacy Policy explains how Pioneer Crest Ventures LLC, a Wyoming limited liability company doing business as Fur Royal (“Fur Royal”, “we”, “us”), collects, uses and shares information when you visit furroyal.com (the “Site”) or buy from us.

1. Information We Collect

Contact and order details: name, email address, phone number, shipping and billing address, and the items you order
Payment information: processed securely by Shopify Payments, PayPal and other payment providers. We never see or store your full card number
Account and support details: messages you send us and your order history
Device and usage data: IP address, browser and device type, pages viewed, and referring site, collected automatically through cookies and similar technologies

2. How We Use Your Information

Process, fulfil and deliver your orders, and handle returns and refunds
Send order confirmations and shipping updates
Respond to customer service requests
Send marketing emails or texts, only where you have opted in. You can unsubscribe at any time
Prevent fraud, secure the Site, and improve our products and website
Comply with legal obligations

3. Who We Share Information With

We share information only with service providers needed to run our business:

Shopify – our e-commerce platform, checkout and payments provider
Fulfilment and shipping partners – to pick, pack and deliver your order. They receive your name, address, phone number and order details
Payment processors and fraud-prevention services
Analytics, advertising and email/SMS providers – to measure how the Site is used, show relevant ads, and send messages you have opted in to
Legal and regulatory authorities – where required by law

We do not sell your personal information to data brokers in exchange for money.

4. Cookies and Advertising Technologies

We use cookies and similar technologies to keep your cart active, remember your preferences, analyse traffic, and measure and personalise advertising. You can control cookies through your browser settings and through the privacy banner on the Site where it is shown.

5. Your Privacy Choices and US State Rights

Depending on where you live (for example, California and other US states with privacy laws), you may have the right to know what personal information we hold, to access, correct or delete it, and to opt out of the “sale” or “sharing” of personal information for targeted advertising or of profiling. We will not discriminate against you for exercising these rights.

To opt out of sharing for targeted advertising, visit our Your Privacy Choices page. Where our platform supports it, we also treat a Global Privacy Control signal from your browser as an opt-out.
To make any other request, email hello@furroyal.com or call +1 (307) 475-3006. We may need to verify your identity before acting on a request, and we respond within the time required by law.

6. International Visitors

We are based in the United States and our service providers may process information in the United States and other countries. By using the Site you understand that your information may be transferred to, and handled in, countries whose data-protection laws differ from your own. If you are in the UK, EEA or another region with data-protection rights, you may contact us to exercise them.

7. Data Retention

We keep personal information only as long as needed to fulfil orders, meet tax, accounting and legal requirements, resolve disputes and enforce our agreements.

8. Security

We use industry-standard encryption (SSL/TLS) on the Site, and payments are handled by PCI-compliant providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

The Site is intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.